No Certificates show in Exchange Online Hybrid Configuration Wizard

An interesting apparent issue appeared on site with a customer recently while implementing their Office 365 project.

While running the Hybrid Configuration Wizard on their Exchange server, the last page of the wizard invites you to select a suitable SSL certificate that is installed in the Exchange environment.


On Exchange Server 2013 the hybrid wizard runs in a web browser and so you might think that the screen is showing you a list of nothing.

Running through Microsoft KB article 2879262, for example, invites you to run the “Get-ExchangeCertificate” Powershell cmdlet to verify that the RootCAType returns a value of “ThirdParty”. In our case, it did.

The actual problem was simple – the friendly name specified on the certificate was blank! The Hybrid Wizard was presenting the friendly name of the certificate.

While clicking “next” would have resulted in a successful completion of the project, changing the friendly name to something meaningful and rerunning the wizard was the solution.